Security Awareness Training

Tour: Admin Features

Admin Overview

Administrators have the power to manage user accounts easily and efficiently:

Simple tools for adding users, including batch import
Easy addition or removal of courses for individuals or groups
Assigning users to categories/groups
Track user progress and overall usage with reporting features
Add courses, single topic videos, or articles to a user's "Quicklist"
Create new articles

Custom Branding

Customize the dashboard to include your organizations logo and color scheme.

Add your company's logo
Colors schemes to match your brand (coming soon)

Administrators can quickly and easily add or remove users with tools like batch importing, simple user permissions, and the ability to assign users to categories and content. They also have powerful features for reporting, and maintaining security.

Add user one at a time
Batch import users through CSV
Simple user permissions
Assign content to users
Active Directory (optional)

Reporting

Administrators are able to generate and export reports concerning user and content activity in order to track progress and make better informed business decisions. Reports include:

Course completion
Percentage of content viewed
Quiz progress
Usage statistics

IT Helpdesk

Your IT Professionals (or IT Helpdesk) are freed to focus on business critical projects by empowering users to quickly find relevant policies and procedures and submit tickets to your existing helpdesk system for more advanced questions. Now your IT staff, Helpdesk and users can work much more efficiently and be more productive.

Self-help portal for end-users
Complement existing helpdesk systems
Helpdesk ticket submission

Featured Tips

Quick, useful Security Awareness tips are displayed in sequence on the user's dashboard. Administrators have the power to choose what articles and how-to's are included in the rotation and also have the ability to write/edit articles tailored to your organization.

Highlight awareness
Reinforce key security habits

Assign Content

Much like bookmarking in a web browser, users can add any video, course, or article to their Quicklist and to keep it as a reference for the future. Additionally, users with Helpdesk and Administrative accounts have the ability to add content to other users' Quicklist. This proves especially useful for Helpdesk workers, since they can add a video directly to another user's Quicklist in order to quickly answer any question they may have concerning that topic.

Add/Remove any article, video, or full course to a Users Quicklist
Add the most relevant content for a User
Quicklist indicates whether an item was added by the Helpdesk or Admin

Custom Articles

Out of the box security articles are included for your basic security terms and awareness. They're short, easy-to-follow, and printable.

When custom content is needed, Admins can create unlimited articles within existing categories, each with:

Rich-text formatting and images
File attachments
Categories and keywords for easy searching
Related articles or videos

Web-based (SaaS)

Computer Security Awareness Training is provided in an enterprise grade, web-based service, which means your organization is freed from many of the typical IT costs and resources associated with traditional software.

Only a web browser and internet connection needed
No hardware to purchase or maintain
No installation or setup
No updating, patches, or upgrades to download
Scalable worldwide to meet user demand

Content Delivery Network (CDN)

Our worldwide Content Delivery Network (CDN) promises a superior user experience no matter where in the world the user resides by delivering content geographically closer to end-users. The CDN actively monitors an end-user's location as well as network traffic and chooses which server will deliver the content with the least latency. Major cities include: New York, Washington DC, Los Angeles, Chicago, Houston, Seattle, Toronto, London, Frankfurt, Tokyo, Singapore and Sydney.

Americas, Europe and Asia Coverage
24+ CDN server nodes worldwide
Tier-1 Internap Network

Reliability

To ensure optimal speed and reliability, our servers are located in private N+1 data center facilities with two or more connections from Tier-1 network carriers for immediate failover in the event of provider or circuit failure. Servers, network and security devices, backups and Internet connections are constantly monitored and managed for consistent service and maximum uptime.

Private N+1 Data Centers
Tier-1 Network Carriers
24/7 Monitoring

Single Sign-On (SSO)

Global Learning Systems offers Single Sign-On (SSO) to customers with 500+ users or as an optional add-on to smaller organizations, allowing your Active Directory users to automatically log into your Computer Security Awareness Training portal securely without having to enter a username or password. The Single Sign-On service is based upon Active Directory Federation Services (ADFS), which is included within Windows Server 2003 R2 and Windows Server 2008 for secure authentication across the web with 3rd-party providers like GLS.

Allow AD users to seamlessly login from your network
Assign Content using AD Groups
Secure, 256-bit SSL Encryption

Security

GLS protects all accounts using the same security standards used by banks and ecommerce sites, including user authentication using 128-bit SSL data encryption. Strict proactive security procedures are applied to ensure that our services and customer data is always safe and secure.

Secure Authentication
128-bit SSL Encryption
Proactive monitoring

Computer Security Awareness Training